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Prism
Litigation Technology
understands
that using technology effectively requires law firms and corporate counsel
to get answers quickly and accurately from legal experts. To that end,
Prism has created a unique blend of critical support programs designed
to assist our clients via Help Desk, Telephone, Remote PC, On-Site, E-mail,
User Group and Training services.
Telephone Support / Help Desk Services When you need immediate assistance,
please feel free to contact us at our toll-free number 1-866-804-6876
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Software Support
- Technical
Assistance
- Data
Installation
- On-line
Learning
Remote
PC Assistance
If
we cannot answer your question quickly by phone, simply visit www.prismlit.com
and we will connect to your computer to provide instant pc support.
On-site
Assistance
If you need on-site assistance, let us know. We will be there. Our staff
of trained Litigation Consultants is available on an as-needed basis as
situations arise.
LitSupport
Lite
Utilize our staff as your own internal Litigation Support Department.
We can customize a support program with your end in mind.
Summation
User Group
Join the Summation User Group which meets monthly in Chicago and Detroit.
This is a great forum to interact with your peers and share experiences
associated with Summation. Please visit our website for information on
becoming a member, or contact Beth Niepokuj at 1-866-804-6876.
Best Practices
- Using
your software most effectively for:
- Production
and privilege review
- Deposition
preparation
- Managing
exhibits and testimony
- Substantive
and issue review tasks
- Pre-trial
organization and preparation
- Trial
presentation
- Handling
electronic discovery
- Imaging
documents
- Logical
unitization
- Objective
and subjective coding
E-mail
User Group Forum
Members
of the Summation User Group forum can participate in our e-mail forum
which allows you to pose questions to other User Group members. To join,
go to our homepage and select the button entitled NEEDSUMMHELP.
Contact
Information Toll Free: 1-866-804-6876
E-mail: support@prismlit.com
http://www.prismlit.com
Hours of Operation: M - F 9:00 a.m. - 5:00 p.m.
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